Customer And Technical Support

 

My Acer product doesn’t work. What should I do?
For technical support with Acer products, please email ama.acercare@acer.com .
Please note that the Acer Store’s Customer Care can only assist you questions related to order, delivery or payment.

More questions? Back to Main Help Page

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I have a question about how my Acer product works.
For technical support with Acer products, please email ama.acercare@acer.com.
Please note that the Acer Store’s Customer Care can only assist you questions related to order, delivery or payment.

More questions? Back to Main Help Page

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What is the warranty of my product?
You can find more information about standard warranty here.

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I forgot my password.
In case you have forgotten your password, please see your original confirmation for your account creation which includes your password. In case you no longer have this email, you can request a password reset.
After you provide your email address, you will receive instructions with a reset link.

More questions? Back to Main Help Page

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Can I change my delivery address?
You can maintain more than one recipient and delivery address in the Address Book section in My Account.

For ordered item you can also make the changes by informing us through email acerstore.my@acer.com or by WhatsApp 019-2101388, you cannot make any changes on the shipping address/phone number/recipient details once your order start to process.

More questions? Back to Main Help Page

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How can I get a PDF version of my manual?
Please visit the Drivers & Manuals section in our Support Site to browse through the available documentation for your Acer product.

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Are there any drivers available for my Acer product?
Please visit the Drivers & Manuals section in our Support Site to browse through the available drivers for your Acer product.

More questions? Back to Main Help Page

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