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FAQ

Frequently Asked Questions

Order Information

Shipping Delivery

Payments

Returns & Refunds

Others

 

Payments

 

What payment methods are accepted?

Acer accepts Credit Card/Debit Card, FPX as well as direct bank-in.

 

Which credit cards are accepted for payment?

Acer accepts all major Visa, MasterCards Debit and Credit Card.

 

Do you keep my credit card details?

Acer don’t store customer credit card or debit card details, every credit card or debit card transaction is handled by our appointed third-party service provider.

 

I have proceed my payment and have prompt to ipay88 payment gateway,  is this normal?

Yes. We have appointed ipay88 as our payment gateaway.

 

Where can I request an official receipt?

Invoice will be included on the delivery.

 

How can I know if my payment was successful or failed?

Email notification will be send to the customer if the transaction is successful.