* - Taxes Extra as applicable on every combo offer. Offers applicable only on Consumer Notebook

BUYBACK GUARANTEE TERMS AND CONDITIONS

1. Overview The Buyback Guarantee (BBG) program provides assurance of the best buyback value at the time of purchase.

2. Registration & Purchase

  • A mail is sent from Acer India to the customer confirming the buy back offer applicability on the laptop purchase from Estore.
  • Buy Back Offer is not available for Recertified Products.

3. Eligibility Criteria The BBG plan applies only if:

  • The product is physically and functionally in good working condition.
  • The original purchase invoice (Tax Invoice) and accessories are available at the time of the claim.
  • The customer provides a government-issued ID proof copy during the claim process.

If any of the above conditions (Point 4 & 5) are not met, the BBG program for that device will become null and void. In such cases, a re-evaluation based on market standards will be offered to the customer.

4. Claim Process

  • Customers must raise a ticket at https://acer.xtracover.com/E-Voucher
  • For assistance, Xtracover’s call center is available from Monday to Saturday (except public holidays) from 9:30 AM to 6:30 PM at (+91) 8860396039. Customers can also email contactus@xtracover.com.

BUYBACK PRICE

Period from Date of Valid GST Invoice

Buy Back Price (% Invoice Price*)

6 - 12 months

70%

13 - 18 months

60%

19 - 24 months

50%

25 - 30 months

40%

31 - 36 months

30%

37 - 48 months

25%

49 - 60 months

20%

*Invoice Price: The price paid by the end user for purchasing the eligible product, excluding charges related to accessories, extended warranty contracts, financing, transport, and insurance charges.