Acer Computer Australia Privacy Policy

By submitting your personal information through this website, you thereby give your consent to the handling of your personal data in the manner described in this policy.

Our Commitment to You...

Acer Inc. [8F, No. 88, Section 1, Hsin Tai Wu Road., Hsichih 221, New Taipei City] and its group of companies around the World, a list of which can be found by visiting here.  (“Acer”) respect the privacy of our online visitors. This Privacy Policy is to inform you of our online information practices and the choices available regarding the collection and use of your personal information via this website.

What We Collect and How We Collect It:

For each visitor browsing this website, our web server automatically recognizes and stores the visitor's IP address (the Internet address of visitor's computer) to determine which areas of our website is being visited and how long each visitor spends there. This information helps us to understand visitors' traffic patterns through our websites so that we can enhance the overall usability of our websites. Your computer provides this information automatically each time you log on, unless you've activated blocking technology available in some browsers.

While we do not generally require that you provide us with individually identifiable information in order to visit and use our website, at times we may ask you to provide us with personal information such as your E-mail address, name, mailing address, telephone number, credit card number, demographic information, or persistent identifier (such as user name and password) which is associated with individually identifiable information, to enable you to make a purchase, register a product, correspond with us, participate in an on-line survey, subscribe to a mailing list or newsletter, or register for special purchase discounts. The submission of your personal information is voluntary, however if you choose not to provide it for those activities, you may not be able to participate in them.

We do not collect or use the personal information you submit for any unrelated purposes, other than where obliged or permitted by local laws to do so without informing you in advance.

We do not require you to provide sensitive personal information (such as information about your health, political or religious beliefs, criminal offences alleged or committed, sexual orientation), and request that you do not provide us with such information. Any such information you do provide to us of your own volition will be used only in accordance with this policy.

We may also use your information to comply with laws or to defend ourselves in claims under such laws, or where necessary to exercise Acer’s legitimate business interests and needs, in which case special care is taken to safeguard your rights and to ensure any use of your personal information is fair, lawful and proportionate.


Like many websites today, we may employ a standard technology called cookies to collect information about how you use our site in order to provide you with a better experience by measuring which areas of our website of greatest interest or to remember you when you return to visit us. We have no desire or intent to infringe on your privacy while visiting our website. Most browsers will allow you to erase cookies from your computer hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. You can choose to set your browser to notify you when you receive a cookie, giving you the choice of rejecting or accepting the cookie.

Cookies may also be used by third party ad-serving companies when they place ads on our website and control which ads are shown. These ad-serving companies may use cookies to collect non-personally identifiable information from you. Advertisers use this information to target the ads and measure their impact.

What We Do with Personal Information:

The personal information you provide may be used to support your customer relationship with Acer. We want to use this data to tailor your experience at our website and with the company generally. Unless you instruct us otherwise (as described below), we will send you information about our various product upgrades, special offers and other new products and services from Acer that we feel may be of interest to you. Only Acer (or agents working on behalf of Acer) will send you these direct mailings. If you do not want to receive such mailings, simply tell us when you give us your personal information. At any time should you choose to, you can opt-out of receiving future mailings by contacting Acer; see the opt-out section below.

To the extent permitted by law, the information you provide may be accessed by, or transferred to, any member of the Acer group of companies at locations throughout the World. These locations include countries which do not have laws protecting the use of personal information. A list of the Acer entities (and their respective registered offices) who may receive your data in those locations and become data controllers of that data can be found at This use may continue even if they cease to be a member of the Acer group of companies. All of the Acer companies who receive your personal information will use it in accordance with this Privacy Policy.

Acer will not share your personal information with any outside organization for its use in marketing or solicitation without your consent. Your information may be shared with agents or contractors of Acer for the purpose of performing services for an Acer company. For example, if we need to ship something to you, we must share your name and address with a shipping company. We only provide third party agents or contractors with the minimum amount of information needed to complete the requested service or transaction. Your information may also be disclosed to third parties where we are legally obliged or entitled to do so, for example in response to a request from a government or regulatory authority or in connection with potential legal proceedings.

If we merge with, or any part of the Acer group is acquired by another business (or enter into discussions concerning the same) we may share your information with such a business and its advisers, but if we do so we will ensure steps are taken so that your rights in relation to your information continue to be protected.

Visitors from the European Union:

Where the information provided by you is transferred by an Acer company in the EEA to an Acer company or agent outside of the EEA, appropriate steps are put in place to provide adequate protection for the data.

Inquiries or Questions – Your Rights

If you have questions or concerns about Acer policies and practices for handling personal information received through this website, please contact  Alternatively, for specific application and/or local data handling queries, please contact the Acer entity to which you submitted your information. Contact addresses for each Acer entity can be found at In order to allow us to provide you with faster service, please submit inquiries in English if possible and advise us of the country you are contacting us from along with a description of the make and model of your products.

In connection with said processing of your personal data please also be aware that:

  1. You have the right to obtain confirmation as to whether or not your personal data are processed.
  2. You have the right to be informed:of the source of your personal data;
    1. of the purposes and methods of the processing;
    2. of the data controller’s identity;
    3. of the entities or categories of entities to whom or which the personal data may be communicated.
  3. You have the right to obtain:
    1. updating, rectification or integration of your data;
    2. erasure, anonymization or blocking of your data if processed unlawfully.
  4. You have the right to object, in whole or in part,
    1. on legitimate grounds, to the processing of your personal data, even though they are relevant to the purpose of the collection;
    2. to the processing of your personal data, where it is made for the purpose of sending advertising materials or direct selling or else for the performance of market or commercial communication surveys.

Linked Websites:

Other sites which are linked to/from our website may have different policies. Acer Inc. does not share any personal information collected with those sites and is not responsible for any information or content of such websites. We encourage you to review the privacy policies posted on those sites for details. Acer does not embrace any information given on any website controlled by legally independent entities.

Security Measures:

We protect the personal information you share with us. At Acer, access to your personal information is limited to people who need it to do their job. In addition, it is our policy to maintain the integrity of any personal information within our possession. To prevent security breaches, Acer collects and stores all personal information in a separate location from this website, with no connection to the Internet or any other network. Furthermore, Acer uses lots of security techniques, such as SET or industry-standard Secure Socket Layer (SSL) encryption for transmission of credit card information or wherever personal information is required on all web pages, to protect any personal information from unauthorized access by users, however, we do not guarantee a perfect security on Internet.

How to Opt-Out of Our Use of Your Personal Information:

You may, at any time, opt-out of our use of your personal information by contacting Acer (see below). We will remove your personal information from our database(s) as soon as reasonably possible.

Children's Guidelines

Acer will NOT knowingly collect online contact information from children or minors (as defined by local requirements) and if we learn that we have personal information on a child or minor, we will delete that information from our systems. Acer encourages parents or guardians to spend time on-line with their children and to participate in their on-line activities. Children or minors are eligible to use our online sales transactions services ONLY with a parent or guardian's consent to and payment for the transaction, or to the extent permitted by applicable law. If you are a child or a minor, you are required to get the permission of your parents or guardians in order to complete certain transactions on this website.

Use and Disclosure of Anonymous Aggregated Information

Acer may also collect, aggregate and maintain anonymous information about our customers and the online visitors to our website, such as visitors' hobbies, interests, purchasing habits and the like. This data can then be used to tailor Acer website content and advertising to deliver a better experience for our visitors. In addition, Acer may also share such aggregate information about our visitors with advertisers, business partners, sponsors, and other third parties; for example, to inform them about the percentage of male/female visitors or percentage of visitors within a particular age range.

Policy Governs Use; Changes to Privacy Policy

The terms of this policy will govern the use and any information collected while it is in place. Acer reserves the right to change this policy at any time and we therefore encourage you to check back on our websites from time to time. Changes to this privacy policy are effective at the time they are posted to our websites. Last update: May 2009


For any questions or comments regarding this Acer privacy policy or website, please contact us In order to allow us to provide you with faster service, please submit inquiries in English if possible and advise us of the country you are contacting us from along with a description of the make and model of your products.