You can submit a request to cancel your physical product order on the same day the order was placed (unless your product is on backorder). Please note cancellation requests submitted during the weekend, or after business hours (8 AM - 6 PM CST) may not be processed before the product ships. Contact Customer Service at 1-800-910-2237 to submit a request to cancel your order.
If your order cannot be cancelled, you will get an email notification when the order is shipped. You can also view the shipping status of your order if you have created an account on this site by logging in to My Account and clicking on “My Orders” on the left side of the page.
Orders contains both physical product(s) and software will be process separately as all software sales are final. For complete terms of sale, click here.
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