The eRecovery media will recover your system back to the original factory settings, including all original software, applications, drivers, and Operating System. Based on your model you will be able to choose an eRecovery CD OR thumb drive.*
- Only one eRecovery media type is available per unit. e-Recovery CDs and DVDs are not available for models without an optical drive.
- Opened software is not returnable. (Opening the mailer constitutes opening the software)
- Referenced shipping times do not include the time needed to process the order. All Recovery Media orders may take 2 business days to process prior to being shipped.
- Per Microsoft regulations, requests for Windows XP Pro recovery media are no longer supported.